Clothes Dryers

The machine isn’t drying

Please...

  • Ensure the contents of your appliance is not overloaded.

  • If applicable, attempt to reset the appliance using the reset button on the machine (refer to instruction manual).

  • Unplug the appliance and clean the lint filter and air vent thoroughly, removing any lint or debris.

  • Wipe any heat or humidity sensors installed in your appliance.

The drum isn’t spinning

Please...

  • If applicable, attempt to reset the appliance using the reset button on the machine (refer to instruction manual).

  • Reset the appliance by disconnecting power to the appliance for approximately 15 minutes.

The door won’t lock

Please...

  • Check if there is any physical damage to the door and hinges.

  • Check that the door is fitted/aligned correctly.

  • Make three attempts to open and lock the door.

  • Reset the appliance by disconnecting power to the appliance for approximately 15 minutes, then try to lock the door again.

 

If your issue is still unresolved, contact our Support Team for further advice or to schedule a technician to inspect your appliance.

 

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