Not cooling/freezing

Please check...

• The temperature has been set correctly.

• If the air duct assembly on the inside back panel of the appliance is blocked
  (e.g. ice build-up).

• There is adequate ventilation around the appliance in line with the installation instructions.

• That the seal/s are intact and sealing correctly.

• There is power to the unit.

Please...

• Reset the appliance by disconnecting power to the appliance for approximately 15 minutes, or store contents of the appliance in another suitable location and leave for several hours to thaw any blockages. Plug back in and test.

• Wipe the area of any affected seal with a warm cloth, enabling you to manipulate the seal back into position. Close the door and leave shut overnight if possible.

The fridge/freezer is noisy or vibrating

Note: Some fridge/freezer noises are normal, for example when the compressor or defrost cycle is in operation.

Please check...

• Your appliance is level and all legs are touching the floor.

• There are no foreign items on top of the appliance.

• There are no objects making contact with the compressor or any pipes at the back of your appliance.

The fridge light is not working

For specific instructions on how to replace your fridge light, please refer to the instruction manual. Typically, this process will require you to remove the light cover by pulling one side of the lamp cover away from the wall, then the other, removing or unscrewing the globe, then replacing the globe and light cover.

The fridge or freezer is not functioning

Please check...

• That there is power to the display and/or internal light.

  That your appliance is plugged in and there is power to the wall socket.

  Hint: Check the mains power or the isolation switch.

  The temperature controls are set correctly.

Please...

• Reset the appliance by disconnecting power to the appliance for approximately 15 minutes.

Excessive frosting/icing in fridge or freezer

Please check...

• That the seal/s are intact and sealing correctly.

• The temperature has been set correctly.

• That the appliance is not being exposed to high humidity, that it is being operated in a temperature controlled room.

• The appliance is not being opened and closed too frequently.

• There is adequate ventilation around the appliance in line with the installation instructions.

• If the air duct assembly on the inside back panel of the appliance is blocked. (e.g. ice build-up).

• Food is not sitting too close to the rear vents,

  blocking the airflow.

Please...

• Wipe the area of any affected seal with a warm cloth, enabling you to manipulate the seal back into position. Close the door and leave shut overnight if possible.

• Reset the appliance by disconnecting power to the appliance for approximately 15 minutes, or store contents of appliance in another suitable location and leave for several hours to thaw any blockage. Plug back in and test.