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Support & Warranty Information

 

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InAlto Support

InAlto is proudly distributed and supported by Applico and we’re always here to help. Most product issues can be solved by referring to your product user manual. If you have misplaced your user manual, you can contact us to obtain a digital version. 

 

 

PLEASE CONTACT US USING ONE OF THE FOLLOWING OPTIONS:

 
 

call us

Monday–Friday
9.00 AM – 4.00 PM (NZST)
0800 555 033

 

Looking for Australian Support & Warranty Information? Click here.


 

Warranty Information

All InAlto products are covered by a warranty for a period of 24 months from the date of purchase. Please refer to your user manual or warranty card of your product to read the full conditions that may apply to your specific model.

For Service please visit www.applico.co.nz/service or contact the dealer/retailer from whom you purchased the product from or call the 0800 number listed below. If you are unable to establish the date of purchase, or the fault is not covered by this warranty, or if the product is found to be in working order, you will be required to bear all service call charges.

To help care for your investment, be sure to register your appliance online. Registration will help you if you need to arrange service in the future, and serves as a record of your purchase – including critical information like model number and serial number – that you can refer to at any time. Registration of this warranty constitutes acceptance of the terms and conditions of the warranty. Should you require any assistance, please call Applico on 0800 763 448 to speak with our Customer Services.

Applico fully assures all customers that our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You are also entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The benefits under Applico's warranty are in addition to other rights you have at law.
 

POSTAL ADDRESS

Applico
Private Bag 92900, Onehunga
Auckland, New Zealand 1061